Due to legislation in Western Australia and New Zealand, Simply Honey is not allowed to ship any of our products to these destinations. Dismiss

Shipping & Refund Policy


Shipping and handling charges for all goods ordered through this Site for shipping anywhere in Australia (except Western Australia) are a minimum of $10.

If you would like to purchase goods for shipment outside of Australia, please call +61 7 38234576 or email admin@simplyhoney.com.au. Please note that import restrictions may not allow honey to be imported to your country.

AB’s Honey will endeavour to dispatch your order within 2 working days of receipt of funds. If stock is not available, we will contact you to advise expected availability or offer a substitute or a refund.

Fastway Couriers are our preferred delivery service provider. If not serviced by Fastway or you supply a PO Box Australia Post will be used. Australia Post assumes an automatic Authority to leave.

If you want your order to be left without a signature, please advise in the notes section “Authority to Leave (ATL)” and give clear instructions where the goods can be safely left.

If no ATL given the goods will not be delivered without signature.

Simply Honey takes all reasonable steps to ensure safe delivery and cannot take any responsibility for goods which are not received.


AB’s Honey has a 100% satisfaction money back guarantee. We will ask you some questions to understand why you are not satisfied and see how we can achieve this for you. Please contact us on 07 3823 4576 or admin@simplyhoney.com.au